Noticeboard

PRESCRIPTION CHANGES

From 12th November 2018 pharmacies can no longer request prescriptions on your behalf. Medication can be requested ONLINE, IN SURGERY or VIA LETTER. The surgery can not accept requests more than 7 days before you run out of medication. Please allow 3 working days for the Doctor to process your request. 

ID WILL BE NEEDED TO COLLECT ANYTHING FROM THE SURGERY

From 25 May 2018 photo ID will be required to collect prescriptions, med 3 (sick notes) letters, referral details or anything else from the surgery. If you wish someone to collect on your behalf please complete a consent form prior to this and return it to the surgery. Click to print a THIRD PARTY CONSENT FORMS.

SMS MESSAGING

We may sometimes inform you about your test results / diagnosis via text message. By giving the surgery your mobile number consent to receive information via text message is implied. If you do not wish the surgery to contact you or via text please inform reception. 

PRESCRIPTION REQUESTS We are now able to accept email request via

NCCG.PRESCRIPTIONS.WOODVIEWMEDICALCENTRE@NHS.NET 

Please make sure you give your full name and date of birth as well as the medication and dose you require and a contact telephone number in case we need to confirm any details.

Emergency Treatment after RTA's.

If you are seen at the surgery for emergency treatment after a road traffic accident you will be required to pay a fee of £21.30 which can be claimed back under the drivers insurance, see the main page for Further Information 

YELLOW FEVER CENTRE

We are now a Yellow Fever Centre and can offer Yellow Fever vaccinations to anyone who requires this.  You do not have to be a patient here to receive a Yellow Fever vaccination. Please contact the surgery to arrange an appointment with the nurse. The cost is £59 - this is for the vaccination and the certificate, payable in cash only at reception

LATE FOR AN APPOINTMENT - if you are late for the start of your appointment the clinician may not be able to see you. This is to reduce other patients wait time by sticking to their appointment times

UPCOMING CLOSURE DAYS

Please Click here for a full list of days the Surgery will be closed.

Out Of Hours SERVICE HAS CHANGED

The Out Of Hours service (OOH) has changed. Please call 111. Click here for more information.

Contact Details

11-106C3D98-1803313-960 twitter

Address book Address

Woodview Medical Centre
26 Holmecross Road
Thorplands, Northampton
NN3 8AW

Telephone Numbers Telephone Numbers

Appointments:
01604 670780
Midwife
07769 708276
Health Visitor:
0300 1111022 Opt 4
District Nurses
0300 7770002
Out of Hours:
111
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to speak to the appropriate person.

Complaints
If you have a complaint you can address your concerns to the Practice Manager. Please put your complaint in writing to Mrs S McLennan, the Practice Manager, who will look at the issues you have raised. If you are making the complaint on behalf of someone else we will need their consent before we can proceed with an investigation. A link to our complaints leaflet can be found in our practice policies. You may prefer to deal with the matter more informally however by contacting her on the surgery number 01604 670780. If you do not wish to complain directly to the Practice Manager you can ask the Northamptonshire Integrated Care Board to look into your concerns. The contact details are: Telephone 01604 476777 Email: northantsicb.patientexperience@nhs.net. You can also write to them at Patient Experience Team, Francis Crick House, Summerhouse Road, Moulton Park, Northampton, NN3 6BF.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website